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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Dynamic Portal URL is ...
Customer experience | Sales, Customer Insights,...
Suggested Answer

Dynamic Portal URL is incorrect - How to fix?

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Posted on by MI-Marketing 5

Hello, 

Trying to figure something out. When I add a link the dynamic content settings, or any type of marketing page URL in an email (using content assist) when the email comes through to a customer/or myself in a test the URL that populates is incorrect. 

For example it should be:  https://processsensing.microsoftcrmportals.com/....

but instead its showing as: https://process-sensing.microsoftcrmportals.com/ ....

Process-sensing is not the correct portal address, where should I be looking to resolve this issue? 

Currently we're left unable to send emails without a working subscription/unsubscribe form (GDPR) 

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  • Suggested answer
    Nya Profile Picture
    Nya 29,060 on at

    Hi,

    The URL coming with the content assist is the Full page URL of the marketing page which contains the Subscription center you’re using now.

    Please check if the URL here is correct. If it shows the wrong URL, please try to stop the marketing page and go it live again.

    pastedimage1620702189779v1.png

     

    If this helped you, I'd appreciate it if you'd mark this as a Verified Answer, which may in turn help others as well.

    Best Regards,

    Nya

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