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Finance | Project Operations, Human Resources, ...
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The Service update from 10.0.17 to 10.0.18 is failing at Step: 27 Update script for service model: DevToolsService on machine: xxxxxx

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Posted on by 219

Hello,

Hope you are doing good!

We are trying to update the cloud hosted environment from 10.0.17 to 10.0.18 and it is failing at step 27 : Update script for service model: DevToolsService on machine: xxxxxx.

Tried solution from below thread

https://community.dynamics.com/365/financeandoperations/f/dynamics-365-for-finance-and-operations-forum/406229/10-0-14-package-update-in-cloud-hosted-environment-failed

but when I try to install the  .NET 4.7.2 runtime, system says this is already available, shown screen below

pastedimage1623847807869v1.png

Please let me know if I am missing anything here. Thanks!

I have the same question (0)
  • MSandy Profile Picture
    219 on at

    One more issue here is that I am unable to see the "Dynamics 365" tab in visual studio and when I try to add via Tools > Extensions and updates > online unbale to find the "finance and operations dynamics 365" extension.

  • Verified answer
    André Arnaud de Calavon Profile Picture
    300,911 Super User 2025 Season 2 on at

    Hi MSandy,

    Ensure you have Visual Studio 2017 installed on this VM prior to the update. Visual Studio 2015 support has been deprecated.

  • MSandy Profile Picture
    219 on at

    Thanks! Installed newer version of VS 2017 components using VSIX file of latest service update package and it resolved the issue.

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