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Vendor colaboration portal no access on version .39

Posted on by 132
Hello All,
 
I have problem with Vendor Colaboration portal.
After increase vesrsion to .39 and also on my demo .40
I havent access. 
I  m not 100% that the reason is improve version to .39 because last time I was used on version .382-3 wk ago 
But at this moment in accout witch I had acess I have below information:
 
Anyone can help, what can be reason ?
  • Shankar GR Profile Picture
    Shankar GR 54 on at
    Vendor colaboration portal no access on version .39
    Hi ,
     
     
    Email Address is not in User setting. 
     
    Could you check with system admin to set the correct Email Address.
     
    I had same issue because Email Id was in correct. 
     
     
    Thanks,
    Shankar
  • Suggested answer
    Hana Xue Profile Picture
    Hana Xue Microsoft Employee on at
    Vendor colaboration portal no access on version .39
    Hi,
    This blog mentions this error message and provides a solution, you can see if it works. https://arbistech.com/d365fo-external-user-login-problem-username-e-mail-confusion/
    Best Regards,
    Hana

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