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Customer experience | Sales, Customer Insights,...
Suggested Answer

Get marketing emails to contact form

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Posted on by 80

Hi guys, i have some issue. Can marketing email be added to contact as activities or in other way. So we can see which email was sent to contact by looking into his form and not checking customer journeys?

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  • Suggested answer
    protc Profile Picture
    on at

    Hi Bohdan,

    Thank you for your query.

    This thread could help you achieve this: community.dynamics.com/.../customer-journey-marketing-emails-not-creating-an-email-activity-at-contact-record

  • Bohdan_Y Profile Picture
    80 on at

    Yes, your reply really helped me, but can it be view through other dynamics and not only marketing, in customer engegement.
    This is what i see when open insight there:
    pastedimage1595250719706v1.png

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