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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... Get marketing emails t...

Customer experience | Sales, Customer Insights,...

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Get marketing emails to contact form

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Posted on by Bohdan_Y

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Hi guys, i have some issue. Can marketing email be added to contact as activities or in other way. So we can see which email was sent to contact by looking into his form and not checking customer journeys?

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protc Microsoft Employee on at

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Hi Bohdan,

Thank you for your query.

This thread could help you achieve this: community.dynamics.com/.../customer-journey-marketing-emails-not-creating-an-email-activity-at-contact-record

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Bohdan_Y 80 on at

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Yes, your reply really helped me, but can it be view through other dynamics and not only marketing, in customer engegement.
This is what i see when open insight there:

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