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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Alternate key is not w...
Microsoft Dynamics CRM (Archived)

Alternate key is not working

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Posted on by amity 194

Hi All,

We have entity called industry Category and industry Sub category this two entity.

and want to create alternate key on this both entity with the filed of Name.

i created the alternate key on industry category and Stutus (Acitve) its working fine but 

same way i tried creating alternate key for industry sub category and status (Active) but this is not working .

after even status is in Active still i m able to create duplicate record with same name ..

bellow is screen short .........

DUPLICATE_5F00_1223.JPG

please help me with solution , why its not working even after key is activated ..

i have tried delete and again create fresh one then also same problem ...

any clue or help will be appreciated..

thanks

amit 

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Alternate key is not working

    Thanks I have tried in  my dynamics 365 CRM trial - Created alternate key for Name field of a custom entity and it is working fine and being enforced everything.

    I have no clue as to why it wont work for you. if you are confident that everything is setup correctly. I would suggest raise a ticket with MS.

  • amity Profile Picture
    amity 194 on at
    RE: Alternate key is not working

    Hello ,

    thanks for ur reply ..

    Type of field - Simple

    Field is Name ..

    CRM version - CRM 365 online

  • Rawish Kumar Profile Picture
    Rawish Kumar 13,756 on at
    RE: Alternate key is not working

    what is the type of field you are trying to create an alternate key for? and also the dynamics crm version.

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