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Microsoft Dynamics CRM (Archived)

Global search is not showing the cases created by user

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Hi experts,

In CRM Portal Global search I am not able to see cases which are created from portal I have enabled the site settings as well.

Please help

Thanks

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  • Verified answer
    Arpit Shrivastava Profile Picture
    7,518 User Group Leader on at
    RE: Global search is not showing the cases created by user

    'Publish to Web' field's value must be true in order to publish/view the cases on Portal Global Search list.

    Hope this setting will resolve your issue.

    If my answer helped to resolve your issue, kindly verify it by clicking 'Yes'. It would be helpful to the other community members seeking to resolve a similar issue.


    Cheers
    Arpit
    https://arpitmscrmhunt.blogspot.in

     

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