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Microsoft Dynamics 365 | Integration, Dataverse...
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How to delete the Universal Resource Scheduling solution? (Uninstalling field service)

Posted on by 10

Hi all 

I am currently in the process of uninstalling field service in my environment according to the Microsoft Article - https://learn.microsoft.com/en-us/dynamics365/field-service/uninstall-field-service

I am having trouble deleting the solution called 'Universal Resource Scheduling' (MicrosoftDynamicsScheduling). The trouble I have is the amount of system dependencies relying on this solution and I am unable to remove these dependencies (my assumption is because they are system related - msdyn_ ). Is it possible to remove these somehow so that I can proceed with removing the solution? It's the last solution I need to delete in order to finalize the removal of field service. 

The reason I am doing this is because I need to export my own custom solution into another environment (which doesnt have field service installed). The solution I am exporting has system relationships created by field service which I cannot remove thus trying to uninstall field service. I can see the system relationships to field service on the entity I am trying to export (Contact) but cannot remove and its causing errors on import to the other environment naturally. 

Thanks for any help/tips. Much appreciated! 

  • Haig Liu Profile Picture
    Haig Liu Microsoft Employee on at
    RE: How to delete the Universal Resource Scheduling solution? (Uninstalling field service)

    Hi Usernametwice,

    If you cannot install field service in another environment. I think it would be more effective to remove the dependencies between entities and model-driven apps than to uninstall the app in the original environment:

    Removing dependencies (Microsoft Dataverse) - Power Platform | Microsoft Learn

    Or you can see if this helps you remove the solution: https://crmtipsbyprm.wordpress.com/2016/11/01/managed-solution-cannot-be-deleted-because-of-dependencies-in-system-dynamics-crm/

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