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Retail Store Scale Unit health check failing after successful installation in D365 on Prem

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Posted on by Shafeeque P.

6,487 Super User 2024 Season 2

After successfully installing the RSSU(self-hosted) in an On-Prem environment. The health check for Retail Server keep failing with reference to the line number on web. config file. We are running 10.0.34.

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CU13051221-0 4 on at

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Retail Store Scale Unit health check failing after successful installation in D365 on Prem

Review the web.config file carefully, paying close attention to the line number mentioned in the error message. Look for any syntax errors, missing or misplaced elements, or incorrect settings.
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Shafeeque P. 6,487 Super User 2024 Season 2 on at

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Retail Store Scale Unit health check failing after successful installation in D365 on Prem

The line number was referring to <identityprovider> configuration on the web.config. Apparently, this is not required for an on-premise installation as you will be using ADFS.

You need to remove the following nodes from the web.config file. Save the file and reset the IIS.

<identityProvider
...

</identityProvider>

I assume this is a bug and MS should update the installer to remove the node during installation when -UseAdfsAuthentication parameter is given during installation.

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