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5Hi, I am currently evaluating Microsoft Dynamics RMS. This is my second day of bouncing around the program, and I have already ran into an error that could cost me 1000s of dollars if missed even once. Lets say I sell a complete grain system to a farmer who is tax exempt. Say it costs 250,000. He is marked as a tax exempt customer, but the products that I sold him are setup as taxable when created. So when I made the sale he was charged no tax. Just to try, I went ahead and did a return of those items, I selected the customer transaction I wanted to do a return on, and all the items had the taxable box checked. I could have unchecked it, but they shouldn't have been checked in my opinion as he wasn't charged the sales tax when he bought them. If I wouldn't have paid atttention the tax on 250,000 x .07 = 17,500. That is a big problem in my opinion. The tender amount was 17,500$ more then he paid when he bought it.
Did I do something incorrect to have that happen that way or is there a glitch/bug?
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