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Microsoft Dynamics RMS (Archived)

Error with Trial version - db connection

Posted on by 85

I downloaded the trial version and created a new db with no errors.  I created my sample/test db with no errors.  I did receive a 30 day evaluation activation code.  The problem is when i open the Store Operations Manager or Store Operations POS, I get an error message "Cannot connect to the database"

Any ideas how to fix this?

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  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Error with Trial version - db connection

    Great, thought it might be that.

  • Verified answer
    MB123 Profile Picture
    MB123 85 on at
    Re: Error with Trial version - db connection

    Found my error.

    I entered my customer db name in the admin tool under configuration and entered the trial licence key et voila.....

  • MB123 Profile Picture
    MB123 85 on at
    Re: Error with Trial version - db connection

    Yes I did.  I created a database called PCHtest and in the Admin I can connect and all options for that database under "Database" are enabled like backup, change password, etc...

    I get the error message as soon as I click on  the Store Operations Manager or Store Operations POS, the message pops up right away.

    On top of this, I cannot enter the activation key that I received for the trial period.

  • Suggested answer
    Community Member Profile Picture
    Community Member Microsoft Employee on at
    Re: Error with Trial version - db connection

    Did you try going into Admin again and connecting to the named DB you created?

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