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Dynamics 365 Community / Forums / Microsoft Dynamics AX (Archived) / Dynamics AX service te...
Microsoft Dynamics AX (Archived)

Dynamics AX service terminated unexpectedly.

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Posted on by JEMT 178

Hi Experts,

We experiencing  AOS went down unexpectedly.

I checked on the event logs and found the following logs.

The Microsoft Dynamics AX Object Server service terminated unexpectedly. It has done this 3 times.

Source: Service Control

Event Id: 7034

Can you help me to find the issue and solve this problem .

Any response is highly appreciated.

Thank you in advance.

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I have the same question (0)
  • Mark Boy2 Profile Picture
    Mark Boy2 506 on at
    RE: Dynamics AX service terminated unexpectedly.

    Hi , Jhon Edmar Tarlac

    1.Check that the database can be connected

    2.Check the AOS server machine for any problems

    3.Check the AX configuration .

  • JEMT Profile Picture
    JEMT 178 on at
    RE: Dynamics AX service terminated unexpectedly.

    Hi Mark,

    Thanks for you response.

    1. Database is connected.

    2. Where to check? how to check ?

    3.  What to check?

  • guk1964 Profile Picture
    guk1964 10,888 on at
    RE: Dynamics AX service terminated unexpectedly.

    7300 range errors are typically to do with loss network connectivity - you could do a cash dump analysis

    Its possible a kernel update (server and client, and a full recompilation will resolve (maybe  too many developers working at once - a good thing  to do anyway).

  • JEMT Profile Picture
    JEMT 178 on at
    RE: Dynamics AX service terminated unexpectedly.

    Ok let me get back to you once done.

    Thanks.

  • Evan Profile Picture
    Evan 15 on at
    RE: Dynamics AX service terminated unexpectedly.

    Hello, Were you able to resolve the issue. We are having the same issue in our development environment.

  • Suggested answer
    Deepak Agarwal Profile Picture
    Deepak Agarwal 8,585 on at
    RE: Dynamics AX service terminated unexpectedly.

    Hello,

    Pl check if blow can help further

    1. This is happening for more than one user.

    2. Does it triggers when a specific process runs in the system, try to find the trigger point.

    3. Check the event logs for more details.

  • Suggested answer
    Evan Profile Picture
    Evan 15 on at
    RE: Dynamics AX service terminated unexpectedly.

    Thanks for your response. The reason the AOS wouldn't start is because of bad references in the model store. To make a long story short, I was trying to rename 2 views in the AOT when the AOS crashed. Common sense told me it had something to do with those views because the AOS wouldn't start after that. Luckily I knew the names of the views and was able to use the SQL Management Studio to fix the model store references.

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