Hello!
When we purchased our RMS, the guy who set it up was not familiar with the software, and kind of screwed things up for us.... I've been spending the past couple of years undoing his mistakes, and am finally closing in on the final stages.
Basically, we were running Quickbooks POS prior to RMS. During our setup, the Quickbooks database was imported into Store Manager, not HQ Manager. After that, New items were entered into HQ Manager, and downloaded correctly, but the items imported into the store database were never imported into HQ. Since then, most items have been reentered into HQ Manager, but there are a handful of stragglers out there.
So, my two options are to start over with a new store database from HQ - but I don't want to lose my customer records and history at the store level, nor do I want to lose my historical data, sales, etc.
My second option is to clean up the store database to eliminate the items which aren't synced up with HQ, so the store database only contains items that sync with HQ. For this, what I am hoping to be able to do is run an SQL query that will set items in the Store database which do not have a HQ Key number to sync up to INACTIVE. Can anyone help with this query? I don't trust my SQL enough yet not to botch this.
Any other input on cleaning up this mess is appreciated!
