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Dynamics 365 Community / Forums / Microsoft Dynamics CRM (Archived) / Server Is Busy . The r...
Microsoft Dynamics CRM (Archived)

Server Is Busy . The record was saved. However, the data could not be displayed because the server is busy have

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Posted on by ehsan af 215

The user has a user level reading access to the record.

when user assign record to other error message displayed .

i want to saveandclose before the error message displayed or is this any way to change and edit error message ? 

please help me

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  • Suggested answer
    Rawish Kumar Profile Picture
    Rawish Kumar 13,758 on at

    Hi Ehsan,

    Its an expected behavior - if you download the log file of this error you will see that it complains about insufficient permission on the record created.

    so as soon as a record is created and assigned to other person(or may be other business unit) --- the current user loses access on the current record and hence you see this error.

    i doubt if you can overwrite this behavior apart from writing a plugin to play with permissions and later remove it when assignment iis done so that there is no error?

  • Suggested answer
    gdas Profile Picture
    gdas 50,091 Moderator on at

    Hi Eshan,

    This is system generated error message and no way to change this message . My recommendation is to find out the root cause of the error , seems something running in the backed when you assign the record.

    Do you have any plugin or workflow associated to entity or any kind of JS customization . Check those carefully with that  enabled  plugin trace  , try to disable workflow and plugin the entity associated with for test purpose . Also check in different instance if you have  any to compare environment related issue.

    Not sure you are using online or on-premise ? If you are using on-premise then you can enable CRM diagnostics tool to find what is going on in the backend.

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