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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Preference center link...
Customer experience | Sales, Customer Insights,...
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Preference center link is not populating correctly.

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Posted on by Sid Challa 2
Hello Everyone,
 
I am working on the Real time marketing consent center. 
 
I created a compliance profile with purpose and topics. 
 
Now adding these preference center into Email
 
 
When I click on preview and test then I am facing issue. below is the image for your reference 
 
Any help would be appreciate. 
 
Thanks in advance.
 
 
Categories:
Dynamics 365 Customer Insights - Journeys
  • Suggested answer
    Eugen Podkorytov Profile Picture
    Eugen Podkorytov 118 on at
    Preference center link is not populating correctly.
    Hello Sid Challa,
    It looks like the unsubscribe link was tested from the preview and test view of the email. Please note that this will not work as expected — the preference center page only functions correctly when a consent record exists in the Consent Center table.
     
    To ensure this works properly, the commercial purpose must be created in the Consent Center, typically through a marketing form submission. Also, make sure the email is published and sent as part of a customer journey. A good approach would be to use a trigger-based journey that activates when the marketing form is submitted. Then click on the unsubscribe link of the Email.
  • Suggested answer
    Muhammad Shahzad Shafique Profile Picture
    Muhammad Shahzad Sh... 379 Most Valuable Professional on at
    Preference center link is not populating correctly.
    To get the current user's default financial dimensions in D365 F&O, use the DirPersonUser and DimensionDefaultingService classes.
     
     
    // Get current user's Person ID
    DirPersonUser dirPersonUser = DirPersonUser::findByUser(curUserId());
    HcmWorker worker = HcmWorker::findByPerson(dirPersonUser.Person);
    // Retrieve default financial dimensions
    DimensionDefault dimensionDefault = DimensionDefaultingService::getUserDefaultDimension(worker.Person);

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