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Bank Reconciliation and Customer Receipts

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Posted on by Alexio Pfumai

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Hello,

I need to match or process customer reciepts against the bank statement. i have navigated to Cash and bank management > Bank statement reconciliation > Bank statements. I opened the bank statement link and edit option. when i try to enter the customer account and the legal entity on an existing bank statement line it is not editing as the fields are greyed.

Please assist, maybe there is a configuration i am missing on the system.

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Prem Kumar Bachu 3,418 on at

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RE: Bank Reconciliation and Customer Receipts

Hi Alexio,

We can only edit dates and balances(opening, ending and net amounts, I don't think we can edit lines data in bank statement. Make the required changes in import file and re-import.

Thanks,

Prem
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saurabh bharti 15,033 Super User 2025 Season 1 on at

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RE: Bank Reconciliation and Customer Receipts

Hi,

Can you check if you have Trading party field?

Apart from this can you please check Cash and Bank parameters :

I think we need to enter the account number in trading party.

I tried check customer but in my env. I didn't see this field. Is it customized?