Finance | Project Operations, Human Resources, ...

Bank Reconciliation and Customer Receipts

(0) Share

Report

Posted on by Alexio Pfumai

344

Hello,

I need to match or process customer reciepts against the bank statement. i have navigated to Cash and bank management > Bank statement reconciliation > Bank statements. I opened the bank statement link and edit option. when i try to enter the customer account and the legal entity on an existing bank statement line it is not editing as the fields are greyed.

Please assist, maybe there is a configuration i am missing on the system.

I have the same question (0)

All responses (2)

Answers (0)

Suggested answer

saurabh bharti 15,039 Moderator on at

Like (0)

Report
Copy link

Link copied!

Hi,

Can you check if you have Trading party field?

Apart from this can you please check Cash and Bank parameters :

I think we need to enter the account number in trading party.

I tried check customer but in my env. I didn't see this field. Is it customized?

Was this reply helpful? Yes No
Suggested answer

Prem Kumar Bachu 3,418 on at

Like (0)

Report
Copy link

Link copied!

Hi Alexio,

We can only edit dates and balances(opening, ending and net amounts, I don't think we can edit lines data in bank statement. Make the required changes in import file and re-import.

Thanks,

Prem

Was this reply helpful? Yes No