web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Finance | Project Operations, Human Resources, ...
Suggested Answer

Bank Reconciliation and Customer Receipts

(0) ShareShare
ReportReport
Posted on by 344

Hello,

I need to match or process customer reciepts against the bank statement. i have navigated to  Cash and bank management > Bank statement reconciliation > Bank statements. I opened the bank statement link and edit option. when i try to enter the customer account and the legal entity on an existing bank statement line it is not editing as the fields are greyed.

pastedimage1628640389977v1.png

Please assist, maybe there is a configuration i am missing on the system.

I have the same question (0)
  • Suggested answer
    saurabh bharti Profile Picture
    15,039 Moderator on at

    Hi,

    Can you check if you have Trading party field?

    pastedimage1628651839160v1.png

    Apart from this can you please check Cash and Bank parameters : 

    pastedimage1628652086302v1.png

    I think we need to enter the account number in trading party.

    I tried check customer but in my env. I didn't see this field. Is it customized?

  • Suggested answer
    Prem Kumar Bachu Profile Picture
    3,418 on at

    Hi Alexio,

    We can only  edit dates and balances(opening, ending and net amounts, I don't think we can edit lines data in bank statement.  Make the required changes in import file and re-import.

    Thanks,

    Prem

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Responsible AI policies

As AI tools become more common, we’re introducing a Responsible AI Use…

Neeraj Kumar – Community Spotlight

We are honored to recognize Neeraj Kumar as our Community Spotlight honoree for…

Leaderboard > Finance | Project Operations, Human Resources, AX, GP, SL

#1
Martin Dráb Profile Picture

Martin Dráb 544 Most Valuable Professional

#2
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 450 Super User 2025 Season 2

#3
Sohaib Cheema Profile Picture

Sohaib Cheema 250 User Group Leader

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans