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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Question on new Portal...
Customer experience | Sales, Customer Insights,...
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Question on new Portal Licensing vs the free portal provided by Dynamics

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Posted on by MikeC282 2,148

Hi all,

Quick question on the new portal pricing. So obviously we now have PowerApps Portal which is a capacity based model of logins and views but what of customers who have an existing "free" Dynamics 365 portal. 

Previously if you had 4 Dynamics licenses you get a portal for free. Now I'm confused on whether we'll still get the free portal or will Microsoft eventually transition that over to a capacity based model also and charge us for logins and views. If so when is that transition happening? When will they enforce it?

Obviously I'd like to keep using the free portal as long as possible but it would be good to know when they'll most likely enforce this change. I've searched online and only found the differences between the two licensing models and nothing on what Microsoft is planning to do with the two licensing models.

Kind regards,

Mike

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: Question on new Portal Licensing vs the free portal provided by Dynamics

    Hi Mike,

    We have no information about that at this time, please contact with Microsoft Sales for more details.

    Regards,

    Leo

  • MikeC282 Profile Picture
    MikeC282 2,148 on at
    RE: Question on new Portal Licensing vs the free portal provided by Dynamics

    Thanks dude.

    I understand the difference but the main question is whether Microsoft will force us to start paying for portal eventually where as previously we got 1 free portal with Dynamics.

    I have a inkling that they will but for now we'll still use the old portal that we've provisioned until they force us to switch over.

  • LeoAlt Profile Picture
    LeoAlt 16,331 Moderator on at
    RE: Question on new Portal Licensing vs the free portal provided by Dynamics

    Hi Partner,

    This blog provided more detail about difference between D365 portal pricing and Power apps portal pricing.

    https://crmbusiness.wordpress.com/2020/01/24/understanding-power-portals-pricing-and-how-it-differs-from-dynamics-portals/

    As you said, Microsoft has not yet announced when it will merge the 2 Portal, but now in Online version D365, we could not configure or create new portal any more, we need to go to https://make.powerapps.com/ to create new portal.

    For more information, I suggest that you could contact with Microsoft Sales.

    https://info.microsoft.com/ww-Landing-PowerApps-Contact-Us.html?LCID=EN-US

    And here's also a guide for you.

    https://go.microsoft.com/fwlink/?LinkId=2085130&clcid=0x409

    Best Regards,

    Leo

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