Supply chain | Supply Chain Management, Commerce

D365 F&O Security Configuration Lost After Customer Package Update

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Posted on by FR-22121547-0

Hi experts,

we are experiencing an issue in Dynamics 365 Finance & Operations (PU45) related to security configuration.

After applying the customer’s package updates in the Production environment, the system silently modifies the security configurations of custom roles that were created directly in D365 F&O. These roles are not linked to objects developed in AOT or deployed through packages. The changes are not triggered by any user action and are logged under the SYSTEM user ID in the audit trail.

This behavior is not consistent, but it occurs frequently enough that we must manually correct the configuration each time.

Looking at the audit trail, it appears that something (associated with the SYSTEM user) happens at the end of the package update process, likely during database synchronization.

Has anyone experienced something similar?

Do you have any suggestions about what process might be causing the security configuration to be lost?

Thank you

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Dynamics 365 Supply Chain Management

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Navneeth Nagrajan 2,438 Super User 2025 Season 2 on at

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Hi @FR-22121547-0,

A few questions:

1. Had you published the privileges, roles and duties from the front end and linked them through the application?

Suggestions:

If the answer is yes, to the above mentioned question then a package shouldn't disrupt these privileges, roles and duties being published. However, if you are synchronising system user related objects as a part of the package then these published objects changes will be altered. Experienced this typically with database refreshes from higher to lower environments (Which is definitely the case) and with ISV based solutions or with packages that have related roles, privileges and duties associated with the published security related components from the front end.

Hope this helps. Happy to answer questions, if any.

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FR-22121547-0 4 on at

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Hi Navneeth Nagrajan
thank you for your suggestion, but if I understood your question correctly, this is not the case.

The strange thing is that this behavior occurs randomly, and it happens in all cloud environments (Prod, UAT, and Preprod) except TEST.

The only difference is that the TEST environment contains the base configuration, which was set up manually, whereas the other environments were configured

by migrating the settings via an XML file using the standard “Security configuration / Data / Export - Import” functionality.

Thank you.

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André Arnaud de Cal... 301,069 Super User 2025 Season 2 on at

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Hi,

Can you tell if the custom configured roles contains duties and/or privileges maintained in Visual Studio (provided out of the box)? If so, in case standard elements are changed, it will also update custom roles as a dependency update. This is intended behavior.

In case you only used configured privileges and duties, it should not impact them.

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