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Dynamic worksheet data connection not working for new files (it did a few weeks ago)

Posted on by 195

Hi Everyone

I am having some problems and I hope I can find some help here.

The problem:

Since a few days, When I create a dynamic worksheet from an advanced find in CRM it doesnt refresh the data from CRM. It does work with already existing files.

The cause:

The connection string is incorrect (some generic line of text while this should point to SQL) and the query is blank

connection string difference

Notes:

  • It did work until a few days ago
  • Existing files still work and refresh data
  • When opening a newly created file I get a warning in excel stating the data connections have been disable for security reasons, with the option to 'enable content' 
  • After enabling content, it still doesn't work.
  • When I change excel settings to always enable data connections, I don't get the warning, but it still doesnt work
  • I have the same problem for 2 completely separate CRM deployments and in both Test and Live (so 4 CRM enviroments total)
  • Not just me who has the problem, also other users

Software etc

  • We have an on-premise deployment of CRM 365 rollup 8.2
  • We have a CRM add-on for Outlook installed
  • We work on remote desktops/ terminal servers and the same problem occurs on multiple remote desktops
  • We do not have an online version of Office.

Any help would be very much appreciated

*This post is locked for comments

  • Navnit Profile Picture
    Navnit 25 on at
    RE: Dynamic worksheet data connection not working for new files (it did a few weeks ago)

    Hi Erik Coppens, did you find the solution? I'm facing the same. 

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Dynamic worksheet data connection not working for new files (it did a few weeks ago)

    Hi Eric,

    I am facing the same issue, did you get any solution? if yes please share it, thanks.

    Best regards,

    Faisal

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