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Microsoft Dynamics CRM (Archived)

Email Send workflow on birthday field annually.

Posted on by Microsoft Employee

Hi.


I want to create a workflow that sends an email to the owner of the contact record when the birthday field meets the actual date.

i.e. Birthday: 19/10/1987

Send email to owner: 19/10/2016... this should recur annually.

Can someone help with this process?

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  • Suggested answer
    PS Profile Picture
    PS 23,577 on at
    RE: Email Send workflow on birthday field annually.

    Code option:

    community.dynamics.com/.../156075

    Workflow option:

    community.dynamics.com/.../181259

  • Verified answer
    Kumar Viju Profile Picture
    Kumar Viju 1,026 on at
    RE: Email Send workflow on birthday field annually.

    Hi,

    gonzaloruizcrm.blogspot.qa/.../quite-often-we-have-business-process.html

    www.powerobjects.com/.../create-recursive-or-scheduled-workflows-in-crm

    However keeping a workflow in wait condition impacts the performance of the system in a long term.

    I would suggest create scheduler/windows job , which will run at specific time every day and trigger the birthday workflow to send email.

    Best Approach ( From Performance Respective ).

    1. Create a Custom On-Demand Workflow with the email template. ( Creating Email Template will give you more control of editing template)

    2. Pass Contact  Input Parameter in this Custom Workflow.

    3. Create a Console Application to get List of Contacts which having birthday equal to today date. Pass the Contact to Workflow Input Parameter.

  • Suggested answer
    Alex Fun Wei Jie Profile Picture
    Alex Fun Wei Jie 33,626 on at
    RE: Email Send workflow on birthday field annually.

    Hi,

    you can refer to this blog

    www.linkedin.com/.../scheduling-recurring-workflows-microsoft-dynamics-crm-crm-consultant

    or

    you can write a console application

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