This does not pop up on my Dynamics 365 App as an Admin, why is this on my Salesperson?
Hi,
Thank you for your query.
Please note you need AI for Builder License for Business Card scanner.
Here is a similar thread and steps are mentioned to enable it:
(+) Business Card Scanner AI Builder - Dynamics 365 Sales Forum Community Forum
Here are official docs to enable AI Builder:
Administer AI Builder - AI Builder | Microsoft Docs
How do you know if you have an AI Builder Liscense? Wahaj Rashid
If you have any of the following subscriptions, AI Builder is included in your license:
For Dynamics 365 Sales Professional, you need to buy it as Add-In
More details:
Sales Pricing | Microsoft Dynamics 365
AI Builder Licensing - AI Builder | Microsoft Docs
You can see your current subscriptions on Office 365 Admin portal, here are the docs:
Business subscriptions and billing documentation | Microsoft Docs
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