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Customer experience | Sales, Customer Insights,...
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How to Enable AI so the Business Card Reader is enabled on a Salesperson's Dynamics 365 Apps?

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Posted on by 140

Business-Card-Scanner-Issue.jpg

This does not pop up on my Dynamics 365 App as an Admin, why is this on my Salesperson? 

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  • Verified answer
    Wahaj Rashid Profile Picture
    11,321 on at
    RE: How to Enable AI so the Business Card Reader is enabled on a Salesperson's Dynamics 365 Apps?

    Hi,

    Thank you for your query.

    Please note you need AI for Builder License for Business Card scanner.

    Here is a similar thread and steps are mentioned to enable it:

    (+) Business Card Scanner AI Builder - Dynamics 365 Sales Forum Community Forum

    Here are official docs to enable AI Builder:

    Administer AI Builder - AI Builder | Microsoft Docs

  • mfinch Profile Picture
    140 on at
    RE: How to Enable AI so the Business Card Reader is enabled on a Salesperson's Dynamics 365 Apps?

    How do you know if you have an AI Builder Liscense? Wahaj Rashid

  • Verified answer
    Wahaj Rashid Profile Picture
    11,321 on at
    RE: How to Enable AI so the Business Card Reader is enabled on a Salesperson's Dynamics 365 Apps?

    Hi,

    If you have any of the following subscriptions, AI Builder is included in your license:

    • Dynamics 365 Sales Enterprise 
    • Dynamics 365 Sales Premium 
    • Dynamics 365 Sales Enterprise 
    • Microsoft Relationship Sales

    For Dynamics 365 Sales Professional, you need to buy it as Add-In

    pastedimage1619550349901v1.png

    More details:

    Sales Pricing | Microsoft Dynamics 365

    AI Builder Licensing - AI Builder | Microsoft Docs

    You can see your current subscriptions on Office 365 Admin portal, here are the docs:

    Business subscriptions and billing documentation | Microsoft Docs

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