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Microsoft Dynamics CRM (Archived)

Ribbon Workbench error on import

Posted on by 1,320

I am getting this error when trying to import an opportunity ribbon. All I did is change the position on one of the buttons. Any help would be appreciated. The solution only has the opportunity entity with no required components.

undefined
RBW:3.0.25.9,CRM:7.0.2.53
Import Failed : Unhandled Exception: System.ServiceModel.FaultException`1[[Microsoft.Xrm.Sdk.osf, Microsoft.Xrm.Sdk, Version=7.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35]]: Error while importing workflow {f3ccb198-3d40-e811-80f7-005056bece16} name Copy of Show Closed fieldsDetail:
<osf xmlns:i="http://www.w3.org/2001/XMLSchema-instance&quot; xmlns="http://schemas.microsoft.com/xrm/2011/Contracts">
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d2p1="" />
<Message>Error while importing workflow {f3ccb198-3d40-e811-80f7-005056bece16} name Copy of Show Closed fields</Message>
<Timestamp>2018-04-17T21:39:33.8363221Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220970</ErrorCode>
<ErrorDetails xmlns:d3p1="" />
<Message>Error while importing workflow {f3ccb198-3d40-e811-80f7-005056bece16} name Copy of Show Closed fields</Message>
<Timestamp>2018-04-17T21:39:33.8363221Z</Timestamp>
<InnerFault>
<ErrorCode>-2147220969</ErrorCode>
<ErrorDetails xmlns:d4p1="" />
<Message>processtrigger With Id = 99c1fea2-3d40-e811-80f7-005056bece16 Does Not Exist</Message>
<Timestamp>2018-04-17T21:39:33.8363221Z</Timestamp>
<InnerFault i:nil="true" />
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</InnerFault>
<TraceText i:nil="true" />
</osf>
at Microsoft.Crm.Extensibility.OrganizationSdkServiceInternal.Execute(OrganizationRequest request, CorrelationToken correlationToken, CallerOriginToken callerOriginToken, WebServiceType serviceType, Boolean checkAdminMode)
at Microsoft.Crm.Extensibility.InprocessServiceProxy.ExecuteCore(OrganizationRequest request)
at Microsoft.Crm.Asynchronous.ExecuteSdkMessageOperation.InternalExecute(AsyncEvent asyncEvent)

Stack Trace:
Error:
at ClientUI.ViewModel.EditCommandBarsVM.queryImport (:49900/WebResources/js/ClientUI.js:19488:1442)
at Anonymous function (:49900/WebResources/js/ClientUI.js:19489:1)

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  • MohamedIsmail Profile Picture
    MohamedIsmail 95 on at
    RE: Ribbon Workbench error on import

    You're welcome. In our case I actually took a screenshot of all our business rules on each entity so I know which ones to change to "all forms" to allow the ribbon workbench import to work, before then changing the rules back again. Happy CRMing.

  • epark06 Profile Picture
    epark06 1,320 on at
    RE: Ribbon Workbench error on import

    [quote user="Mohamed Ismail"]

    Yes,it is that. Just to note for future, you don't have to remove the business rules though. If you deactivate them, change their scope to "All forms" then reactivate them the import of the solution then works fine.

    [/quote]

    Thanks for the tip!

  • Verified answer
    MohamedIsmail Profile Picture
    MohamedIsmail 95 on at
    RE: Ribbon Workbench error on import

    Yes,it is that. Just to note for future, you don't have to remove the business rules though. If you deactivate them, change their scope to "All forms" then reactivate them the import of the solution then works fine.

  • epark06 Profile Picture
    epark06 1,320 on at
    RE: Ribbon Workbench error on import

    Ah it turned out to be two business rules on the opportunity that was causing the issue. These had a scope of Opportunity, so I don't know if that was the reason. I removed both of them and the import worked. Thanks!

  • epark06 Profile Picture
    epark06 1,320 on at
    RE: Ribbon Workbench error on import

    [quote user="Aric Levin"]

    What customization changed did you do with Ribbon Workbench as the error is showing:

    Error while importing workflow {f3ccb198-3d40-e811-80f7-005056bece16} name Copy of Show Closed fields

    Anything to do with that particular workflow?

    Also seems like you are using Ribbon Workbench 2016 with Dynamics CRM 2015.

    I am not sure if that is supported, as Ribbon Workbench 2016 was designed for CRM 2016 and above (but I might be wrong in this case).

    Hope this helps.

    [/quote]

    I only moved one of our custom buttons on the form ribbon to a different position. This is the only custom ribbon I have in this solution. I Clicked Publish, then got this error. I also do not know what that workflow is...I searched for the GUID and nothing came up.

    I have been using RW 2016 many times before and have not had any issues. The last ribbon import I did was to the application ribbon where I simply removed the "IsAutoSaveDisable" rule so that Save and Save and Close buttons would appear on all forms (we have auto-save enabled). 

  • Verified answer
    Aric Levin Profile Picture
    Aric Levin 30,188 on at
    RE: Ribbon Workbench error on import

    What customization changed did you do with Ribbon Workbench as the error is showing:

    Error while importing workflow {f3ccb198-3d40-e811-80f7-005056bece16} name Copy of Show Closed fields

    Anything to do with that particular workflow?

    Also seems like you are using Ribbon Workbench 2016 with Dynamics CRM 2015.

    I am not sure if that is supported, as Ribbon Workbench 2016 was designed for CRM 2016 and above (but I might be wrong in this case).

    Hope this helps.

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