web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Customer experience | Sales, Customer Insights,...
Suggested Answer

SMS consent is outbound subscription center form

(0) ShareShare
ReportReport
Posted on by 20

Hi,

I am using real time marketing and enabled the feature 'Configurable compliance settings in email editor' so I can create a more versatile subscription form in Outbound marketing with subscription lists and bring into the RTM email builder. I want to be able to manage a contact's channel opt in's. How can I add the sms contact consent preference to the subscription form so they can receive sms in RTM journeys via Twilio config and how is the sms opt out managed?

I have the same question (0)
  • Suggested answer
    Leco Lv Profile Picture
    Microsoft Employee on at

    Hi partner,

    I don't know if this is what you need, hope it can give you a little help.

    learn.microsoft.com/.../gdpr-use-features

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Congratulations to our 2025 Community Spotlights

Thanks to all of our 2025 Community Spotlight stars!

Leaderboard > Customer experience | Sales, Customer Insights, CRM

#1
ManoVerse Profile Picture

ManoVerse 202 Super User 2026 Season 1

#2
CU11031447-0 Profile Picture

CU11031447-0 100

#3
NeerajPawar Profile Picture

NeerajPawar 70

Last 30 days Overall leaderboard

Product updates

Dynamics 365 release plans