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Dynamics 365 CommunityForums Customer experience | Sales, Customer Insights,... SMS consent is outboun...

Customer experience | Sales, Customer Insights,...

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SMS consent is outbound subscription center form

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Posted on by HOB_1

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Hi,

I am using real time marketing and enabled the feature 'Configurable compliance settings in email editor' so I can create a more versatile subscription form in Outbound marketing with subscription lists and bring into the RTM email builder. I want to be able to manage a contact's channel opt in's. How can I add the sms contact consent preference to the subscription form so they can receive sms in RTM journeys via Twilio config and how is the sms opt out managed?

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Leco Lv Microsoft Employee on at

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Hi partner,

I don't know if this is what you need, hope it can give you a little help.

learn.microsoft.com/.../gdpr-use-features

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