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Microsoft Dynamics AX (Archived)

Direct Delivery checkbox gets unchecked when submitting the sales order

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I have several products configured as direct delivery and when these items are entered in the salesline, the direct delivery checkbox and the direct delivery status are updated correctly in the line details >> delivery tab. But when I go enter the payment details and submit the order, the checkbox gets automatically unchecked. When i go back into the sales order and check in the line details, the checkbox isn't checked anymore. And obviously the sales order doesn't show up in the direct delivery workbench either (which is the requirement). I have tried to debug the whole process of sales order creation but couldn't pin point where and how this happens.

This was working fine before CU12 and only started to happen after the update. Any ideas or known bugs as to why this might occur? I have been sitting on this for quite some time so any info can be helpful. Thanks.

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I have the same question (0)
  • Khaled Alloud Profile Picture
    3,658 on at

    Hello,

    Is this checkbox found in the SO header? if yes what is the value?

    Seems that AX is overriding the settings from another setup.

    Regards,

  • Community Member Profile Picture
    on at

    No it is a check box "Direct delivery" In Line Details >> delivery tab.  It is updated based on the item we select in the salesline.

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