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Customer experience | Sales, Customer Insights,...
Suggested Answer

Webinar fields required, no matter what Format we choose

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Posted on by 305

Hi all

When we try to edit an Event Template we are told that we need to complete the Webinar fields, despite setting the event template Type to Onsite, but it happens with any field type.

It doesn't happen when we save an Event that isn't based on a template, only when we save either event based on a template, or try to edit a Template.

Any ideas why that may be?

Olly

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  • Suggested answer
    ShravanSuri Profile Picture
    1,255 on at

    Hey Olly!

    I just tried this and could not reproduce the issue. Are you on the latest release (Feb at this time)? Do you see a banner indicating that you're editing the event template? 

    pastedimage1581625618587v1.png

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