How to display "a Custom Maintenance Message" when Partner Portal in D365 CRM is put on Maintenance mode

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Posted on by dxshyam

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Greetings!

We will be doing a production deployment over the weekend, We would turn CRM and Partner Portal into Maintenance mode over the weekend.

We would like to display a custom message about the deployment and downtime in Partner Portal so that people visiting the url could get that information.

We have tried the option mentioned in https://docs.microsoft.com/en-us/powerapps/maker/portals/admin/enable-maintenance-mode

In the custom page URL, we have entered http://mayanksubtest.cf/iframe/

I am still not getting the above custom message displayed. I appreciate any pointers on how to get this right.

Thanks

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Nya 29,060 on at

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RE: How to display "a Custom Maintenance Message" when Partner Portal in D365 CRM is put on Maintenance mode

Hi,

I have tried to reproduce your issue and when I input the URL you provided into the Custom Page URL, there will be an error message.

And I noticed that the URL in your screenshot in not the URL you provided, so I don't know if you have a misunderstanding about the Custom Page URL setting.

Please refer to the following section about the URL:

Considerations for custom maintenance page

For example, I set the Custom Page URL for maintenance mode as https://www.bing.com/.

After setting and opening the portal, it will be shown as:

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dxshyam 230 on at

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RE: How to display "a Custom Maintenance Message" when Partner Portal in D365 CRM is put on Maintenance mode

We followed the same steps and it worked when we set the custom page URL as https://www.bing.com

For some reason it was not working for http://mayanksubtest.cf/iframe/index.html

Now I know our approach was correct, it is just that only certain URLs work.

Thank you

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