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Are you entering the entire Credit Memo transaction before clicking Apply? This will not behave like a payables check and add up all the invoices for you if you select them on the apply window. First you have to enter the credit memo amount, then apply that amount to your invoices.
At the top right of the Apply Sales Documents window, there are two fields:
Original Amount
Unapplied Amount
What are the amounts in each? If the unapplied amount is less than the original amount, then you can click the hyperlink called Unapplied Amount to see what the credit document is applied to.
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