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Layaway VS. Backorder

Posted on by Microsoft Employee

We have been using Layaway's to track items that we are ordering in. We have some detailed and functional processes surrounding this, but I know that by definition we are misusing this function. I am exploring the use of the back order function, and trying to build a compelling argument for why we should use the system as it is intended.  

Can any one tell me the difference in how these two functions operate in the system, and what, if any, advantages there are for using the back order feature.

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  • eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Layaway VS. Backorder

    Also note that layaway s,back orders, quotes are sales operations and are not Recommended to be used for inventory tracking

  • Suggested answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Layaway VS. Backorder

    purchase orders are used to order items from vendors where else transfer orders are used to send items to either vendors or inter-branch transfers.This to are different.

    what about you stock on hand,how do you manage that?since layaway can't manage this.

    would advise you to try using Manager to manage your stock other than the POS.

  • Community Member Profile Picture
    Community Member Microsoft Employee on at
    RE: Layaway VS. Backorder

    I appreciate the response.  Do you know if these work identically regarding the generation of purchase or transfer orders? Is there an advantage to changing to using back orders from existing processes of using layaway for back order purposes?

  • Suggested answer
    eliud mugo Profile Picture
    eliud mugo 1,440 on at
    RE: Layaway VS. Backorder

    Back order is used for items which are out of stock and its created at the POS while layaway is used for customers who wish to make a deposit for an item and later pick it when fully paid

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