on PO the item description is cut off. How I can fix it
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Hi Lei,
You don't provide much information about your context... Which version of GP ? where is the description cut off ? on screen ? on a report ?
The Item Description field in GP is normally 101 characters long... that's quite a lot.
Thanks for your reply. It is GP 2010 and version 11.00.1752. When I print out the PO, under "description", . the product description is cut off so not show up full information.
On screen is ok, only when I print it out.
Thank you
Lei
Also can you please advise how I can change the "ship to" address on the print out PO? I cannot find out where I should go to to change it.
The Ship To address is the address of the Site ID selected on the Line Item(s). If more than one Site ID is selected, the Ship to addresses will appear in the body of the PO, with each line item.
Hi Frank,
Thanks for your reply. All the PO I have printed out has same ship to address regardless the site and supplier.
I went to Card-inventory-site to check, the address on there is different with the address on the print out. I mean I have revised the address of the site Id but print out still wrong?
The ship-to address is the company ship-to ID not item item location. Cards->Setup->Company->Address
Hi Richard, Thanks for your reply.
There is no Cards-Setup in my GP. I went to Tools--setup--company--address and changed address there, but print out address is still wrong.
I suggest that you turn to the documentation about the Purchasing User Guide. This is available in the GP under the Help button (top right : ' ? '), and then select 'Printable Manuals'. The window that will open gives you access to all the user guides in PDF format.
As for your 'truncated' Item Description, do you use a modified PO Blank report ? could it be that the field is just not wide / long enough ? If you're not familiar with this, you should contact your MBS partner to ask assistance to use the Report Writer tool from GP to customize/tweak your PO Blank report.
My mistake. It is Tools->Setup->Company->Company->Address
The Ship To address will be one of your company addresses to which you want the goods shipped.
I would also recommend referring to the manual as there are options to be chosen whether to print separate PO's based on Ship To ID on each line. As far as the description being too short you can go into Report Writer and make it as wide as will fit.
My demo GP2010 R2, out of the box, no customizations, prints the Item Site ID address as the Ship To address on the PO. If I change the Site ID address, it changes the Ship To address on the PO, but ONLY for new POs, not on existing POs.
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