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Microsoft Dynamics GP (Archived)

on PO the item description is cut off. How I can fix it

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on PO the item description is cut off. How I can fix it

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  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,054 Super User 2024 Season 1 on at
    Re: on PO the item description is cut off. How I can fix it

    Hi Lei,

    I'm going to repeat myself... your best friend is the User Guide... Have a lookout on the ReportWriter.pdf document that tells everything about how to modify an existing report in GP (assuming you have the customization licenses for the Report Writer and Modifier tools).

  • Lei Liu Profile Picture
    Lei Liu 215 on at
    Re: on PO the item description is cut off. How I can fix it

    Can someone advise where I can find purchasing order design form?

    Thanks

    Lei

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: on PO the item description is cut off. How I can fix it

    Exactly. This is working as designed. The address is captured the moment the PO is created. If you want to go back to previously existing POs and change the address you will need to do that manually.

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,220 Super User 2024 Season 2 on at
    Re: on PO the item description is cut off. How I can fix it

    My demo GP2010 R2, out of the box, no customizations, prints the Item Site ID address as the Ship To address on the PO.  If I change the Site ID address, it changes the Ship To address on the PO, but ONLY for new POs, not on existing POs.  

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: on PO the item description is cut off. How I can fix it

    My mistake. It is Tools->Setup->Company->Company->Address

    The Ship To address will be one of your company addresses to which you want the goods shipped.

    I would also recommend referring to the manual as there are options to be chosen whether to print separate PO's based on Ship To ID on each line. As far as the description being too short you can go into Report Writer and make it as wide as will fit.

  • Suggested answer
    Beat Bucher  GP Geek  GPUG All Star Profile Picture
    Beat Bucher GP Gee... 28,054 Super User 2024 Season 1 on at
    Re: on PO the item description is cut off. How I can fix it

    Hi Lei,

    I suggest that you turn to the documentation about the Purchasing User Guide. This is available in the GP under the Help button (top right : ' ? '), and then select 'Printable Manuals'. The window that will open gives you access to all the user guides in PDF format.

    As for your 'truncated' Item Description, do you use a modified PO Blank report ? could it be that the field is just not wide / long enough ? If you're not familiar with this, you should contact your MBS partner to ask assistance to use the Report Writer tool from GP to customize/tweak your PO Blank report.

  • Lei Liu Profile Picture
    Lei Liu 215 on at
    Re: on PO the item description is cut off. How I can fix it

    Hi Richard, Thanks for your reply.

    There is no Cards-Setup in my GP. I went to Tools--setup--company--address and changed address there, but print out address is still wrong.

  • Richard Wheeler Profile Picture
    Richard Wheeler 75,730 on at
    Re: on PO the item description is cut off. How I can fix it

    The ship-to address is the company ship-to ID not item item location. Cards->Setup->Company->Address

  • Lei Liu Profile Picture
    Lei Liu 215 on at
    Re: on PO the item description is cut off. How I can fix it

    Hi Frank,

    Thanks for your reply. All the PO I have printed out has same ship to address regardless the site and supplier.

    I went to Card-inventory-site to check, the address on there is different with the address  on the print out. I mean I have revised the address of the site Id but print out still wrong?

  • Frank Hamelly | MVP, MCP, CSA Profile Picture
    Frank Hamelly | MVP... 46,220 Super User 2024 Season 2 on at
    Re: on PO the item description is cut off. How I can fix it

    The Ship To address is the address of the Site ID selected on the Line Item(s).  If more than one Site ID is selected, the Ship to addresses will appear in the body of the PO, with each line item.

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