Skip to main content

Notifications

Announcements

No record found.

Community site session details

Community site session details

Session Id :
Small and medium business | Business Central, N...
Suggested answer

Amount to Apply not "sticking" in the apply customer entries screen NAV2018

(0) ShareShare
ReportReport
Posted on by 10

Hello,

I have been using NAV since 3.7 and have never encounter this issue before so I'm wondering if this is a bug in NAV 2018.  I have not been successful in searching for anyone reporting this.  This client is using NAV2018 with no customization in this area.  When you are in the deposit screen and you select Function--> Apply Entries, I set the Applies-To ID on multiple lines.  However on one of the lines, I change the Amount to Apply so that I am apply less than the invoice amount to match up with the total deposit.  The remaining balance on the bottom right will show zero.  However, when I close the screen, and go back into the apply customer entries screen, the Amount to Apply reverted back to the full invoice amount.  Originally, I was changing the last line but even if I change the amount to apply on another line, same result.

Has anyone see this occur before?  Apparently, the system is posting the over application so that the payment lines in the customer ledger entries is showing a positive remaining balance.  Which I have never seen either.

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: Amount to Apply not "sticking" in the apply customer entries screen NAV2018

    Hello,

    Can you provide some sort of repro in standard CRONUS company and what CU is the customer running?

    Thanks.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Vahid Ghafarpour – Community Spotlight

We are excited to recognize Vahid Ghafarpour as our February 2025 Community…

Tip: Become a User Group leader!

Join the ranks of valued community UG leaders

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 292,516 Super User 2025 Season 1

#2
Martin Dráb Profile Picture

Martin Dráb 231,387 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,156

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans