Hello
I created standard service codes to ease the process of creating service orders.
However even if I can add items which type is Service in the standard service code, this does not work when I select the standard code to add them in a service order.
I have a message : " field No. of table Service Line contains a value (xxxx) that cannot be found in the related table (Item)."
It seems that only inventory or non-inventory items could be automatically added as order lines...
I did not find any reason or configuration that should be done.
Is it normal?
Should I opt for another approach to add Items (Service) to a service order? This type of item for me is to manage services that requires man.hour so not in inventory.
thank you for your feedback
Yann