Outlook Meeting Reminder popups not working after installing Dynamics 365 for Outlook Add-In

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Posted on by ShawnMT

Dynamics 365 version 8.2, Outlook On-Premise

A few users that have the Dynamics 365 Add-in for Outlook installed are having a issue where their meeting reminder pop ups in Outlook are not working. Have checked to ensure there dynamics email configuration and security are correct, all desktops are the same build. I uninstalled the Add In on one user and his meeting reminder pop ups started working again.

Any help on what the resolution/issue might be would be appreciated.

Thanks

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bac26 2,268 on at

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What other add-ins do they have in Outlook? Can you disable all other add-ins and just leave D365 to see if the problem still exists? I used the add-in forever and never had the issue. What version of Outlook?

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