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Small and medium business | Business Central, N...
Suggested Answer

Transaction Times

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Posted on by 15

Is there any ability in Business Central to track how long it took for a user to process a transaction? How long did it take to enter a sales order? How long did it take to process a purchase order receipt?

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  • tlhgolfer Profile Picture
    23 on at

    You can track activities in BC, but I do not believe it tracks a length of time.  Possibly you could look at some of the telemetry.

    Have a great day.

    Tanya

  • Suggested answer
    JAngle Profile Picture
    152 on at

    Telemetry is certainly the more advanced one to check out. It could have been a simple one to work with but the “Created at” system field value is not set:6C029B37_2D00_6B45_2D00_4E89_2D00_AD09_2D00_EF6C7E264CC2.jpeg

    Adding your own field or attempting to set this value might help. As you can see the “Modified at” is already ready available.

  • Suggested answer
    Inge M. Bruvik Profile Picture
    1,165 Moderator on at

    You can implement that in code if you want to log the time, but you do not get much of it out of the box.

    Especially if you are talking about transactions that consists of several lines.

    I once implemented it in code for a mail order company they wanted to know how long average time they had for manual order regisration.

    So we measured the time from the order was initiated to the time it was released. But did it all in code.

  • Suggested answer
    YUN ZHU Profile Picture
    99,086 Super User 2026 Season 1 on at

    Hi, Although it is not recommended, if you really want to do it, you can record the start time of opening the page in the OnOpenPage trigger, then record the end time in the OnClosePage trigger, and finally calculate the user's stay time on this page. Every time you open a page is a new record. In addition, if you want to record what was modified, you can also do it in the OnModifyRecord trigger.

    However, I don't think this is necessary and will slightly affect system performance.

    Hope this helps.

    Thanks.

    ZHU

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