Hello,
My client was using INVOICE ENTRY to capture invoices and has now moved to SOP Invoices. The issue they select just one document (Invoice) and then they click on the PRINT button to print just that invoice but the system ends up printing all the invoices instead of just that selected one.
Unlike SOP, there is no PRINTER ICON on the top right of the enquiry screen.
Any idea how could we print just the selected invoice that was captured via INVOICE ENTRY?
Regards,
Jay
*This post is locked for comments
Hello,
There is only 1 PRINT button. There is no PRINTER ICON on the top right like there is when enquiring a SOP INVOICE.
I have tested it on Fabrikam and it does print the selected invoice but does not do that on the client's company.
Regards,
Jay
Hi Jay,
Yes, as Ian said, you should be able to print a single invoice by hitting the Print button. Make sure you are not hitting the printer icon in the upper right of the window. The Print button is at the top just to the right of the Post button.
Kind regards,
Leslie
Hi Jay,
You should be able to print just one invoice in Invoicing (i.e. the invoice currently displayed on the screen), by clicking on the 'Print' button.
Have you tested this in Fabrikam?
As far as I know there is no setting or tick box that controls this behaviour. You could try granting security access back to the unmodified version of the Invoice report and try printing again. If just one invoice prints, then it could be an issue with the modified version. However, I would doubt that this is the case, although it is worth ruling out up front.
Let us know how you get on.
Best regards,
Hello,
Yes I am familiar with SSRS. I will however need to get approval from the client if they are happy to go with it. Should they decide on that I will follow your blog.
I will still need to confirm that INVOICE ENTRY does have this issue where you cannot print just one invoice.
Regards,
Jay
Jay I think SSRS is going to be the way to go. Are you familiar with it at all? I have a lot of views on my blog that can help you get the data you need for printing an invoice. Getting the data set is the toughest part, after that it is just formatting in SSRS.
Ron
Hello Ron,
Thanks for the reply. I have tried printing the invoice in SOP but when I select the invoice that was captured in INVOICE ENTRY, it does not bring up the SOP ENQUIRY SCREEN but rather the INVOICE ENQUIRY SCREEN.
So that screen only has a PRINT button and not the PRINTER ICON and if I click on the PRINT button, it prints all the invoices that were generated via INVOICE ENTRY.
I have thought about SSRS but they may only need to print an invoice once per month or depends if a client requests one, so not sure if it would be a practical way to go.
Regards,
Jay
Jay,
I have multibin enabled, so I can not look at the Invoice Entry screen to tell. I do have a question though...if your client is using SOP invoicing then why not print it from the SOP screen?
Also, you can always write an SSRS report to print this if need be.
Ron
Stay up to date on forum activity by subscribing. You can also customize your in-app and email Notification settings across all subscriptions.
André Arnaud de Cal... 291,253 Super User 2024 Season 2
Martin Dráb 230,188 Most Valuable Professional
nmaenpaa 101,156