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Microsoft Dynamics CRM (Archived)

Win10 March cumulative update KB 4013429 breaks display of forms in MS Dynamics CRM 2011

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Posted on by 360

https://www.askwoody.com/forums/topic/win10-march-cumulative-update-kb-4013429-breaks-display-of-forms-in-ms-dynamics-crm-2011/#post-101338

One of our clients is seeing this.  We're on Update Rollup 18.  Is anyone on the October 2016 update NOT seeing this issue?

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  • Community Member Profile Picture
    on at

    I am having the same issue

  • Digitalog Profile Picture
    on at

    Hello All,

    I think this is the same issue.

    We use 2011 Dynamics CRM on-prem in our org.

    Users are starting to have a issue this morning after an IE update was released yesterday.

    When opening activities in CRM or some entities there is a blue bar across the screen where the records should be showing up.  (see pic below)
    Important to note that records are there but just not displaying correctly after this update. Users without the update are showing these records, no problem.

    Working hard to deploy a GPO with IE Blocker Toolkit and stopping updates with Kaseya but for 8 users so far its too late.

    Everything is running fine on 11.0.38 and so far I am thinking that the Silverlight KB4013867 might be the culprit?

    Looking into what rollup version we have now.
     Workaround so far is with Firefox, but there is some known Silverlight/Modal Dialog issues that makes anything other than IE not fully compatible with CRM.  

    Does anyone have any ideas on where to go with this as a next step or how to resolve?

    Image

  • John Hoven Profile Picture
    360 on at

    Regarding a work around of Chrome/FireFox, I recommend installing FireFox version 47 and turning off automatic updates.  Version 48+, FF has similar modal issues as Chrome.

    en-US versions follow:

    32 bit: https://ftp.mozilla.org/pub/firefox/releases/47.0.2/win32/en-US/Firefox%20Setup%2047.0.2.exe

    64 bit: https://ftp.mozilla.org/pub/firefox/releases/47.0.2/win64/en-US/Firefox%20Setup%2047.0.2.exe

  • Digitalog Profile Picture
    on at

    Thanks as this will help as a workaround until we can figure out exactly what's going on. I am blocking all IE and windows updates now. This is happening on our windows 7 machines too.

  • _danielschmidt_ Profile Picture
    on at

    Same problem here, on both Windows 10 and Windows 7.

    Workaround on Windows 7 was to uninstall KB4012215 “March, 2017 Security Monthly Quality Rollup” & KB4012204 "Cumulative Security Update for Internet Explorer 11"

  • David Rothschild Profile Picture
    on at

    Same issue here. Forms displaying correctly in IE 11.576, but not in IE 11.953

  • _danielschmidt_ Profile Picture
    on at

    I have reported this in the Windows 10 Feedback Hub.  Feel free to upvote.

    https://aka.ms/O23x3v

  • Community Member Profile Picture
    on at

    Can confirm that removing those KB's removes the IE conponent updates that do appear to break certain CRM elements.

  • BSlippy Profile Picture
    on at

    Also having the same issue, i have removed the KB4013429 update and after a reboot this cures the problem, sadly windows update re downloads the update and now states: We'll automatically install updates when you aren't using your device, or you can install them now if you want.

  • bigjig Profile Picture
    135 on at

    Thanks for confirming Jim, can you not block these updates on your WSUS server?

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