Skip to main content

Notifications

Announcements

No record found.

News and Announcements icon
Dynamics 365 Community / Forums / Microsoft Dynamics NAV forum / Invoice posting is ver...
Microsoft Dynamics NAV forum
Answered

Invoice posting is very very slow

(0) ShareShare
ReportReport
Posted on by Shiv Sharma 25

Dear Community members,

Greeting for the day!

    We are facing very very slow posting of invoices in our shops. It should not take more than just few seconds but now a days, it is taking about 5-7 minutes. And since the customer want tax invoice that we get only after posting, we make our customers wait which is not good for our business.

We want this issue to be resolved on urgent basis.

Few things that we have tried already.

   1. Server Performance - We checked, the server performance is good and stable.

   2. NAV Services restart -  We restarted the NAV services.

   3. Server Restart - We restarted the sever where NAV app and SQL Server are installed.

I request to community members if you have faced similar issue before, kindly please help us in resolving this.

Thanks & regards,

Shiv Sharma

Attachments - [View:/cfs-file/__key/communityserver-discussions-components-files/34/WhatsApp-Video-2022_2D00_09_2D00_29-at-17.59.11.mp4:320:240]

WhatsApp-Image-2022_2D00_09_2D00_29-at-17.59.50.jpeg

Categories:
Sales
  • Verified answer
    Shiv Sharma Profile Picture
    Shiv Sharma 25 on at
    RE: Invoice posting is very very slow

    Thank you for the replies. Our NAV partner has resolved it. Thanks

  • Suggested answer
    YUN ZHU Profile Picture
    YUN ZHU 70,191 Super User 2024 Season 2 on at
    RE: Invoice posting is very very slow

    Hi, You can try the following things.

    1. Connect NAV2017 (Cronus Database) without customization on the server, and then test if there is a problem. If the problem goes away, it's probably due to customization.

    2. If the standard database is also having issues, try Windows Update, there may be a hotfix.

    3. Try to upgrade the CU to the latest version, it may also be a CU bug.

    Hope this helps.

    Thanks.

    ZHU

  • Suggested answer
    Inge M. Bruvik Profile Picture
    Inge M. Bruvik 32,744 Moderator on at
    RE: Invoice posting is very very slow

    There can be a number of issues causing your performance issue. So giving you any specific advice around this is really impossible without knowing more about your system and your configuration.

    I recommend you to contact your Dynamics Partner and have them look into this together with you.

  • Suggested answer
    Amit Baru Profile Picture
    Amit Baru 3,025 on at
    RE: Invoice posting is very very slow

    Hi,

    Some customization slow your process.

    But do one thing, Go to the General ledger Setup and disable the "Adjust cost to G/l Posting"

    Then check the performance.

    Regards

    Amit Sharma

    www.erpconsultors.com

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Anton Venter – Community Spotlight

Kudos to our October Community Star of the month!

Announcing Our 2024 Season 2 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Dynamics 365 Community Newsletter - September 2024

Check out the latest community news

more Community News

Leaderboard

#1
André Arnaud de Calavon Profile Picture

André Arnaud de Cal... 290,570 Super User 2024 Season 2

#2
Martin Dráb Profile Picture

Martin Dráb 228,683 Most Valuable Professional

#3
nmaenpaa Profile Picture

nmaenpaa 101,148

Leaderboard

Featured topics

Product updates

Dynamics 365 release plans