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Dynamics 365 Community / Forums / Customer experience | Sales, Customer Insights,... / Error when trying to s...
Customer experience | Sales, Customer Insights,...
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Error when trying to share project / survey

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Posted on by Piparsune 10

I have several customer voice projects that I cannot share to others and cannot view who have access

(some project do work fine)

 If I try to share nothing happens when pressing the share button – no error no nothing

 when opening the Access page I Get this error:

error.jpg

When I have this error on project the same error occur for survey in that project.

If I copy the project to test environment it works fine.

Anyone know how to solve this issue? Feels like an error on the Microsoft back-end....

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  • Suggested answer
    Devikumari Krishna Profile Picture
    Devikumari Krishna 371 on at

    Hi Partner,

    When you share a project, it creates a M365 Office group team in AAD and the project co-owners are added as members of the group.

    If you are able to share the project in test environment , then you should definitely be able to do in the other environment too.  Hope you are trying to share the project/ Survey where you are the owner.

    Please do refer to this docs link - Manage projects | Microsoft Docs

    Followed by that please do raise a Microsoft support ticket.

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