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Microsoft Dynamics CRM (Archived)

CRM online async service

Posted on by 245

Hi,

We have an online instance with Dynamics CRM (v9), and we developed several business process workflows, and right now, we experience latency in workflow processing and overall experience. Is there a way to increase the number of async service servers (like in on-premise) before to increase the workload for workflows, like distributing the loads in multiple instances of async service.

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  • Suggested answer
    Kokulan Profile Picture
    Kokulan 18,048 on at
    RE: CRM online async service

    Hi

    CRM Online will be using multiple async service servers already.

    If you are looking to improve the overall performance and response time, have a look at the following link, covers most of the areas in detail

    crmmatthew.com/.../factors-which-can-affect-dynamics-365-performance

    mbs.microsoft.com/.../PerformanceOptimizationsCRMOnlineSuccess

    docs.microsoft.com/.../performance-tuning-and-optimization

    If none of the fine tuning works for you, and if the performance is still not improved, you can definitely raise a service ticket with Microsoft and they will help you to identify and fix the performance issue

    Hope this helps

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