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180Dear All,
I wonder if anyone else has noticed this and I wondered if it was something I wasn't doing that was causing the issue.
One of my customers has recently starting using business central and they have noticed a few customer accounts, where the Balance Due (LCY) field on the customers list screen is showing one figure. But on going into the Customer card itself the same field it is another figure which is correct. Surely both of those fields should be reporting the exact same figure? They are running v21.4 of Business central.
For example the customer acct is set as payment terms CM_1M and my system date is 13/03/23 (todays date) added a transaction with due date of Jan, one for Feb & one for March.
So I would expect the field Balance due to be 1380 will is the figure of 2 transactions dated feb & jan. Which is what the customer card shows.
But the main screen shows the same as the total Balance.
I tried adding another transaction with a due date in the future to see if that recalculated the balance due on the main customer list but that doesn't make any difference. Can anyone suggest anything to force a recalculate of the customer list view, I have tried refresh on the website, logged out of bc365 and logging back in but that doesn't seem to work.
Kind regards,
Kelly
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