Integrating CRM 2013 on Premise and Office 365

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Posted on by Pradeep Kumar Sen

Hello,

Now, we are using Microsoft Office 2013 and MS Dynamics CRM 2013 with UR 5 with Outlook integration. We will replace Microsoft Outlook 2013 by Office 365 Outlook. MS Word, Excel and MS Dynamics CRM remain unchanged.

Is it supported?

Integrating CRM 2013 on Premise and Office 365

CRM 2013 on-premise, Office365 email, and Server-side sync

does anyone have any guidelines for integrate CRM 2013 on-premise and office 365?

Please advise what changes are required.

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Aric Levin - MVP 30,190 Moderator on at

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RE: Integrating CRM 2013 on Premise and Office 365

See the following Technet article and see if it answers your question.

In general Office 365 gets updated often, and this would be dependent on the release you are using.

docs.microsoft.com/.../hh699818(v=crm.8)

Office 365 (2016 version), is able to work with CRM 2013. You would have to check for newer versions of Office (2019 version) if that is what you are planning to install. I have not tried the 2019 version with CRM 2013.

Good luck.

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