Hi All
Event cancellation in the marketing app is still not working correct
Although the documentation says that you can also deactivate an event registration
https://docs.microsoft.com/en-us/dynamics365/marketing/set-up-event#the-registration-and-attendance-tab
With the February 2020 Marketing release, canceled event registrations are deactivated, not deleted. To cancel an event registration from within Marketing, simply deactivate the record.
Why does it not show deactivation button in the app?
There is only a delete button
When we use the delete button the registration is removed and the contact with time stamp can be found in the subgrid
persons who has cancelled the event
In the view inactive event registrations the information of the deactivated regsitration does not show
But now i want to create a view of all the cancelled event registrations of all evenents
I can create a segment with the event EventRegistrationCancelled
But I want to show it in a normal CRM view in the marketing app. Not in A segment not in a power BI report
I read the eventregistrationcancelled is not a field but an eventregistration in customer insights
This is really not what i had ecpected as a behavior of event cancellations
