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AUTO REMINDER ERROR in BC

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Hi Team,

We are using Auto reminder functionality through Job que in Business central. Its a customized functionality where System can automatically create and issue the reminder on the basis of the reminder configuration in the customer card. For past couple of weeks when ever the Job is running we are getting the below error and always show the one reminder in not created. In this case reminder # RMND-1228 Is not created. 

Can some one please help? Its Urgent! 

(Microsoft Dynamics 365 Business Central Server attempted to issue a client callback to show a confirmation dialog box: Do you want to print reminder RMND-1228? (Table 295 Reminder Header). Client callbacks are not supported on Microsoft Dynamics 365 Business Central Server)

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: AUTO REMINDER ERROR in BC

    Hello,

    You need to ask your partner to develop this for you.

    Thank you.

  • RE: AUTO REMINDER ERROR in BC

    Thank you for your response.

    How can we handle the negative amount through Job que?

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at
    RE: AUTO REMINDER ERROR in BC

    Hello,

    Confirmation dialog is not supported with job queue so you need to modify your code. A negative amount needs to be handled in a different way if run via job queue.

    Thanks.

  • RE: AUTO REMINDER ERROR in BC

    Hi Nitin,

    Thankyou for your response. If the Job que is failing due to the dialog box in the customer code then the Job needs to be failed every time it run. In our case its failing some time when we have negative amount in the reminder amount. What do you suggest?

  • Suggested answer
    Nitin Verma Profile Picture
    Nitin Verma 21,091 Super User 2024 Season 1 on at
    RE: AUTO REMINDER ERROR in BC

    Hi,

    I can see, job queue is failing due to a confirmation message dialog box is appearing behind, which is not support by Job queue, go to you custom code and modify you custom code in such a way that it does not ask you a confirmation dialog while running from job queue. only ask when you from the Front end of BC.

    Thanks.

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