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Finance | Project Operations, Human Resources, ...
Suggested answer

User to worker mapping

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Posted on by 15

Hi, 

We are currently looking at automating some of our manual processes and one of them is user to worker mapping. 

Does any one have any suggestions or can share how you manage it for your company? 

Ideally we are looking not to use any external apps. 

Regards, 

Kinga 

  • Suggested answer
    Svetlana Kosheleva Profile Picture
    on at
    RE: User to worker mapping

    Hi Kinga,

    You might want use User request workflow for this purpose.

    In the Human resources there is an option for a HR manager to request user access to the system. For that the User request workflow can be used. 

    Please let me know if you have any further questions. Thank you!

  • Suggested answer
    André Arnaud de Calavon Profile Picture
    294,325 Super User 2025 Season 1 on at
    RE: User to worker mapping

    Hi Kinga,

    Within Dynamics 365 Human Resources, there is no automation possible. There is one option to use Microsoft Power Automate to find users without a user to worker mapping. Then based on some logic, try to match them. However, how do you link them? Based on an email address? A name might not be unique.

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