Hi,
Can someone please help. I have an issue with cancelling the credit memo - it is greyed out after requesting approval.
Am I missing something here? Thank you in advance if someone can advise
Hi ,
Do you have multiple workflows enable for Sales Credit Memo with similar parameters?
Or is there any customization done on workflows?
If my answer was helpful to you, please verify it so that other users know it worked. Thank you very much.
Hi Vaishnavi,
The status is "Pending approval", it has not been approved or canacelled.
Thanks
Hi Josh,
The status is "Pending approval"
Thank you
The Cancel Approval Request action is disabled because the request is already cancelled or approved by the approver and you can confirm this by checking the sales credit memo status it should be open(if the request is cancelled) or released (if it is approved)
What is the status on the credit memo?
Under review
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