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Dynamics 365 Community / Forums / Small and medium business | Business Central, N... / Mapping address inform...
Small and medium business | Business Central, N...
Suggested Answer

Mapping address information into customer/vendor card through VAT-VIES verification.

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Posted on by AntonioKD 416

Hello everyone ! 

I have a question about mapping address information into customer/vendor card through VAT-VIES verification. When I create new customer/vendor card, put Country/Region code and VAT Reg. No. into the field (when I have VAT - VIES service enabled) I gain some address information:

pastedimage1646140170480v1.png

And when I accept all, address informations goes to one field ADDRESS, not to ADDRESS, CITY, POSTCODE.. Then I need to edit manually fields.

pastedimage1646140281281v2.png

Is it caused by the structure in which the given VAT - VIES service returns data? Maybe is it a bug? Is it configurable on the system at anyway?

Thanks in advance! 

I have the same question (0)
  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Maybe this helps.

    docs.microsoft.com/.../finance-how-validate-vat-registration-number

    Thanks.

  • AntonioKD Profile Picture
    AntonioKD 416 on at

    Hmm yes I saw this, thank you. 

    But I always return data from VAT-VIES in this structure:

    pastedimage1646646088792v1.png

    Do you have any example, when data is sroted in valid fields? Not only in one ADDRESS field? 

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Yes, I see what you mean as I ran it myself. It is one line of data in address field. If you want us to look into it, please raise it to Microsoft via your partner or CSP. 

    Thanks.

  • AntonioKD Profile Picture
    AntonioKD 416 on at

    Marco, could you instruct me how I can raise this problem to Microsoft via CSP? I can't find any place where I can generate a support request :(

  • Suggested answer
    Marco Mels Profile Picture
    Marco Mels on at

    Hello,

    Starting point is partnercenter.microsoft.com . End-users / Businesses using NAV / BC typically cannot raise support request as their partner may have customized standard BC app.

    Thank you.

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