web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

No record found.

News and Announcements icon
Community site session details

Community site session details

Session Id :
Dynamics 365 Community / Forums / Microsoft Dynamics 365 | Integration, Dataverse... / does Microsoft Dynamic...
Microsoft Dynamics 365 | Integration, Dataverse...
Suggested Answer

does Microsoft Dynamics have a subscription entity?

(0) ShareShare
ReportReport
Posted on by tommer

i'm thinking about using Microsoft Dynamics.
i have customers. i think i can use the Contract entity for that.
my customers have subscriptions to my products.
my customers sign a contract/Agreement for such a subscription with a price, which i use for invoicing.
my customer can end a subscription and start another subscription.
does Microsoft Dynamics have a subscription entity?
or a contract entity?
or an Agreement entity?

i prefer an entity, specifically for my invoicing purpose instead of the SLA/support-contract/agreement-entity

I have the same question (0)
  • LuHao Profile Picture
    LuHao 40,892 on at

    Hi tommer,

    You can use Entitlement entity of D365.

    Please refer to https://docs.microsoft.com/en-us/dynamics365/customer-service/create-entitlement-define-support-terms-customer

    For this, you need to get Dynamics 365 Customer Service.

  • Suggested answer
    Wahaj Rashid Profile Picture
    Wahaj Rashid 11,323 on at

    Hi,

    Dynamics 365 CE Contract entity related to support.

    I believe there are no out of the box entities to manage Subscriptions or Recurring Billing.

    Either you have to create a custom entity or use processes to create recurring invoices.

    Or you can use Filed Services to generate Auto Invoices as per agreement:

    https://docs.microsoft.com/en-us/dynamics365/field-service/set-up-customer-agreements

    Please note, Microsoft Dynamics 365 Field Services is an end-to-end solution meant for Field Services but you can mold it as per your needs.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Stars!

Meet the Microsoft Dynamics 365 Contact Center Champions

We are thrilled to have these Champions in our Community!

Congratulations to the March Top 10 Community Leaders

These are the community rock stars!

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1
11manish Profile Picture

11manish 174

#2
ManoVerse Profile Picture

ManoVerse 58 Super User 2026 Season 1

#3
Niki Patel Profile Picture

Niki Patel 42

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!
Identifying an Org as CDS or Dynamics
Get batch job history log from D365 FO to Power Automate
Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans