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I am getting the following error after installing the Commerce scale unit.
The event viewer is showing following errors:
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GetFeatureList API call failed. Correlation ID: 49d57c43-1bce-4a23-9aad-61c26d116658. Exception: System.ServiceModel.FaultException: Forbidden
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Microsoft.Dynamics.Retail.TransactionServices.ClientProxy.RetailRealTimeServiceContract.GetFeatureList(GetFeatureList request)
at Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.GetFeatureList(FeatureListRequestInfo requestInfo).
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Failed executing DB maintenance agent. Context: CorrelationId=9eabf1fe-245d-4eb9-9af8-e13ccf6cda12. Execution time: 28 ms. Error Details: System.ServiceModel.FaultException: Forbidden
Server stack trace:
at System.ServiceModel.Channels.ServiceChannel.HandleReply(ProxyOperationRuntime operation, ProxyRpc& rpc)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at Microsoft.Dynamics.Retail.Cdx.RealtimeServiceClientLibrary.RealtimeServiceClient.GetFeatureList(FeatureListRequestInfo requestInfo)
at Microsoft.Dynamics.Retail.Cdx.AsyncClient.ClientLibrary.DBMaintenanceAgent.Initialize()
at Microsoft.Dynamics.Retail.Cdx.AsyncClient.ClientLibrary.DBMaintenanceAgent.Execute()
Can you click on the link next to Retail Server to make sure that DB Check is successful.
Since it is giving error related to RTS, just make sure that the Azure APP Client ID used during the installation is listed in the Azure Active directory application screen in D365 HQ and a retail service account/any user with required access is mapped against it.
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