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Customer experience | Sales, Customer Insights,...
Suggested Answer

Segment of leads that clicked on 2 emails

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Posted on by 61

Hello,

I want to build segments that would collect leads that have clicked on links in at least 2 different emails in the customer journey. I've tried this:
pastedimage1670514281003v2.png

Unfortunately this setup collects only leads, that clicked any link 2 times in the same email. How to build it so it suits my needs?

I have the same question (0)
  • Suggested answer
    Haig Liu Profile Picture
    Microsoft Employee on at

    Hi Jandys,

    One way I can think of is:

    1.Create a scoring model

    pastedimage1670563312412v1.png

    2.Identify the contact who has clicked two or more emails during the customer journey

    pastedimage1670563367330v2.png

  • Jandys Profile Picture
    61 on at

    Awesome, that works well, thank you!

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