web

You’re offline. This is a read only version of the page.

News and Announcements icon

Dynamics 365 CommunityForums Microsoft Dynamics 365 | Integration, Dataverse... Dynamics365 Athena2 AP...

Microsoft Dynamics 365 | Integration, Dataverse...

Unanswered

Dynamics365 Athena2 API Usage

(1) Share

Report

Report

Posted on by DanielV

2

Hello everyone,

I am currently monitoring the API usage of a Dynamics 365 Field Services environment and I noticed the Dynamics365 Athena2 Application User consuming a lot of requests every day. It's constantly doing thousands of Reads and Updates.

What I checked so far:

- Stats on a Dynamics 365 Sales environment, and Athena2 is using a lot of API calls there as well (so it isn't something specific to the FS solution)

- On Microsoft Docs it only mentions the DataLake integration, which is not enabled on this environment

Because of this usage, the functionality of the environment is affected.

Questions:

1. Do you have info on what activity is this Application User actually performing on the system?

2. Is there any recommendation on how to limit it's activity?

I have the same question (0)

All responses Img

All responses (1)

Answers Img

Answers (0)

Williamfleming 7 on at

Like (0)

Report
Copy link

Link copied!

The exact activities performed by this user could vary. As it's a system-level application user, it's likely involved in routine data operations, like syncs, updates, and background tasks. To find out more, you would need to examine the logs or reach out to Microsoft Support for more detailed information. Limiting the Athena2 Application User's activity isn't typically recommended, as it can disrupt system-level processes. However, if you're experiencing negative impacts, it's best to contact Microsoft Support. They can provide insight into what this user is doing and if it's possible to optimize its usage without affecting system functionality. As an alternative, you may also want to explore if other non-essential activities could be optimized to free up API call capacity. My THDHR

Was this reply helpful? Yes No

Join the conversation

Helpful resources

Quick Links

Leaderboard > Microsoft Dynamics 365 | Integration, Dataverse, and general topics

#1

#2

ManoVerse 54 Super User 2026 Season 1

#3

Last 30 days Overall leaderboard

Featured topics

Welcome to the Microsoft Dynamics 365 forum!

Identifying an Org as CDS or Dynamics

Get batch job history log from D365 FO to Power Automate

Gross and Net Weight of Shipments feeding back into Sales Order (from External Source)

Product updates

Dynamics 365 release plans