Hi,
I would like to know if it is possible to change the mapping of a lookup field when I do a quick create?
Here is my example:
In the case form I type a first name of a contact that does not exist in Responsible contact lookup field.
I now have the option to create a new contact out of this first name.
When I click New contact, it defaults the first name to the last name field in the Quick create form (shown below)
How can I change so that when I click New contact the information goes to First Name instead?