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Dynamics 365 Community / Forums / Field Service forum / Convert Case to Work O...
Field Service forum

Convert Case to Work Order default behaviour

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Posted on by Nitin Meria 216

Hi Guys,

I am converting a Case to Work Order from the Case form and what I noticed is that the address on the Work Order is auto populated from the Account (address) on the Case.

How can I stop this default behavior?

Thanks in advance!

Categories:
Work Order
I have the same question (0)
  • Thomas David Dayman Profile Picture
    Thomas David Dayman 11,323 on at

    I dont think you can stop it.

    Is there any reason why you need to? You could clear the fields via a workflow?

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